Do you have to be my hairdresser to customize a halo or topper for me?
Absolutely not! We can look at what you currently have and match it without knowing what your hairdresser is using.

What if I change my hair color and my hair piece doesn’t match or blend?
We have many clients that change their look seasonally. That’s the fun part of coloring right?! Since there are limitations on what can be done to a hair system, we recommend you build your hair wardrobe and have a variety of colors for seasonal changes.

My hair is already thin. Will my topper or Halo cause more damage to my fragile hair?
That’s the great thing about temporary hair extensions. Since you are removing them daily there is less risk of damage to your biological hair. The clips on your topper are specifically designed with a pressure sensitivity so they do not tug or pull your hair. If you feel any tension it is because your hair piece needs to be adjusted on your scalp and biological hair. Every hair piece should feel very comfortable.

What is the difference between a topper and full size wig?
A topper is essentially a hair piece that clips or bonds to the top of your head for scalp coverage due to recession and thinning. Toppers range from very small (about the size of two fingers) up to the size of a baseball hat. There is also a wide variety of base designs and hair types so we have many options when selecting a piece that’s right for you.

What is a Halo, and how is it different from a topper or wig?
A halo is multiple wefts of hair sewn together to be worn at the base of your head close to your occipital bone. The wefts are secured to your head using a clear wire that sits about 2-3 inches from your hairline. Think of a comfortable extension headband.

Will people be able to tell I have fake hair on?
At Erin Kelly, our goal is to make your hair piece look identical to your hair. This means we will not suggest something very thick if your biological hair is very fine. We take into consideration your density, curl patter, and texture when customizing a hair piece for you.

Can I wash and curl my hair piece like I do with my own hair?
The short answer is yes, you absolutely can. We will cover proper care and maintenance at your appointment to make sure you understand how to properly care for your hair piece and get the most longevity out of it. We suggest you have Erin Kelly service your hair piece for you. This needs to be done every 1-3 months depending on how often you are wearing it.

How do I have my hair piece serviced by Erin Kelly?
We know your hair piece is an investment and will take great care of it! All you do is drop it off and we will shampoo, mask, and style it for you. This process takes about a week depending on availability.

How long will my hair piece last?
Proper care, maintenance, and how often it is worn will determine how long a hair piece will last. Normal factors such as heat, humidity, and wind will affect your hair system. Generally a hair piece will last you 12-18 months.

Should I have dirty hair at my color appointment?
Please arrive to your appointment with relatively clean hair if you’re only scheduled for a color appointment. Product and oil build up create a barrier making it harder to color. If you use a root cover spray, please wash it out before your appointment.